Upon completion of your purchase, you should receive a confirmation email. This email will be sent to the email provided and will include the items ordered, their quantity, a tracking number and your purchase reciept.
Please allow 1-3 business days for your order to be processed by Synai Symone. Once your order is shipped, please allow 1-7 business days per USPS regulations for your package to be delivered. You may track the status and estimated time arrival of your order using its USPS tracking number. Please note that this timing may vary during holiday seasons.
For any partnership , brand ambassador or influencer requests, please complete the Work With Us form and provide further information. We will be in touch!
Though Synai Symone is a cruelty free natural care brand, our Hydrating Conditioner and Fortifying Masque are made with honey. Given that honey is derived from bees, those two products, specifically, cannot be considered vegan.
